- On long-distance trainer tickets purchased at Pesa ticket offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the scontrino office.
How do Volte register for the MUGI system?
Website (Access your account > Private settore) / Mugi APP (My settings > Private sezione) Puro see account movements, apice up cards and obtain receipts for non-transferable cards you must register as a user of the system. Esatto do this, go esatto the Private Dipartimento on the website or App and provide your details as requested (ID card/Foreign resident fabulous bingo permit/Passport, phone n?, postcode and di nuovo-mail address). Your password will be ancora-mailed sicuro you, and you can then log on and carry out most operations. Registration is a card (not verso user), and the same personal scadenza given on applying for the card must be provided. When minors are registered the details of the ID document used mediante the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out via the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Rso have made?
Anyone wishing to do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access to the Private Sezione of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ancora-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can I top up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Indivisible public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren buono machines and scontrino offices.
- Automatic primo posto-up machines at the pullman stations mediante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic apice-up machines at Aspire of Liberty 20, Donostia (on the angolo of Txurruka street).
- On-line, strada the private reparto of the website, providing you are verso registered user.
How much credit can Volte load onto my card?
You can culmine up from �5 sicuro a maximum of �300, durante multiples of �5. For on-line operations the maximum apice-up is �100.
How and when do on-line sommita-ups become available for use?
On-line apice-ups carried out before h are available from h the next day, and top-ups made after h take an superiore day sicuro become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Pesa biglietto offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses con Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your top up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.